Can I register on the day of the event? Do I need to register online?
Offline registrations can be handed in at any time, up to and including the day of the walk.
Is there a registration fee? When do I pay it?
There is a $25 registration fee for walkers 18 years and older, walkers 17 and under can register for free. Registration fees are either charged if registering online, or should be handed in with your walker paper for offline registrations.
Is my registration fee tax-deductible?
Registration fees are not tax-deductible, but are included towards your total amount raised.
What do I get for registering?
There are incentives for reaching certain fundraising milestones: $100 - TeamWalk T-Shirt $250 - TBD $500 - TBD $1000 - TBD $5000 - TBD
Which forms of donation do you accept? How do I turn them in?
We accept cash, checks, money orders, credit cards, gifts-in-kind, and stock. Donations can be made online, mailed in (no cash, please), brought in, or handed in with walker papers before, during or after the event.
Are donations tax-deductible?
Who do I make checks out to?
TeamWalk for CancerCare
If several people give me cash donations, can I write one check for that amount and turn it in?
Do you accept matching gifts?
How are offline donations handled?
Offline donations can be manually entered by participants, through the "Enter new gift" button in the Participant Center. They will count towards goal completion, and will be confirmed within 1-3 weeks of the gift being handed in.
Offline donations that are handed in during the week of the walk will be manually entered and applied to participants when applicable. Please allow 3-8 weeks for them to be applied.
registering to walk without a team: Click on the "REGISTER TO WALK" button on the TeamWalk Homepage.
Click on "REGISTER AS A NEW PARTICIPANT".
joining an existing team: Click on the "JOIN A TEAM" button on the TeamWalk Homepage.
Search for the name of the team that you would like to join, or for the company associated with the team. Locate the name of the team that you would like to join, then click on the "Join" button to the right of it.
Select a gift amount, or enter the amount that you would like to donate.
If you would like to donate anonymously, check the box next to "Yes, make this an anonymous gift."
If you didn't chose for the gift to be anonymous, enter the name that you would like to be displayed next to your donation in their donation scroll box.
Uncheck the box next to "Yes, you can display the amount of my donation publicly" if you don't want the amount to be displayed in their donation scroll box.
Fill in a personal note if you'd like one attached to your donation.
Fill in your personal and payment information.
Click on the "PROCESS" button in the lower right corner.
Help! I've forgotten my username and/or password!
Click here, then click on either "Forgot User Name?" or "Forgot Password?". Fill out the box(es) on the screen and press "Submit". You should receive your information by email. Please send an email to TeamWalk@LowellGeneral.org if you are still unable to access your account.
How do I change my fundraising goal?
After logging into the site, click on "Participant Center" at the top of any page. Click on the "change" option below your goal, then enter your new goal and click "OK".
Can I create a custom URL for my personal and/or team page?
Yes. After logging into the site, click on "Participant Center" at the top of any page. Click on either the personal page or team page tab, then click on "URL Settings" to enter a custom URL.
Can we switch out team captains or assign multiple captains to a team?
Yes, but only the current team captain has the ability to do so. After logging into the site, click on "Participant Center" at the top of any page. Click on "View Team Roster" on the right-hand side, then click on "Manage Captains". Check the boxes next to each member who should be a captain, then press "Save".
How do I change my team name or goal?
Only a team captain can make changes to a team.
To change the team name: After logging into the site, click on "Participant Center" at the top of any page. Click on the "Team Page" tab, then click on "edit" in the box to the right.
To change the team goal: After logging into the site, click on "Participant Center" at the top of any page. Click on the "Progress" tab, then click on "Team" in the box to the right. Click on "change" below your team's goal to change the amount.
I registered as an individual, but I would like to join a team.
After logging into the site, click on "Participant Center" at the top of any page. Click on "Change Team Membership" on the right. Input any information about the team in the boxes given, then press "Search". Join any team displayed by clicking the "Join Team" button next to the team's name.
Can I use my login information from previous years?
Yes, but only for registrations from 2015 or later.
How do I add a picture or video to my personal page?
After logging into the site, click on "Participant Center" at the top of any page. Click on the "Personal Page" tab at the top. Click on "Photos/Videos" on the right. You can either upload a single .jpeg picture, or display a single Youtube video.